Sometimes you may need to identify an unknown device's serial number.


To Locate the Long serial number of your device:


1. Download and Install The Sync Application from the following Link: (If you have it installed already go to STEP 2)


https://my.gpslogbook.co.za/downloads/win/SyncAppInstaller.msi - For Windows

https://my.gpslogbook.co.za/downloads/mac/GPSLogBookSyncInstaller.pkg - For iOS


2. Connect your Device Using the USB Cable Supplied


3. Right clicking on the Sync App ICON (The multi-coloured icon) in the status bar as shown below, and selecting ABOUT.



The following window will appear and in it you will see a long number if the device is connected to the PC's USB port



4. Use the RIGHT button on your mouse (not left) to RIGHT click on the serial number and a pop up will appear that says "Copy Serial Number".  Click on this pop-up using your normal LEFT mouse button:



5. PASTE this number into an empty email and send the email to support@gpslogbook.co.za or Save it somewhere handy for future reference.


Tip: (Use the CTRL + V) key on your keyboard to PASTE the number.